Scan the QR code on your receipt or the barcode on the Tax Free form with your camera
We make your shopping worthy, and help you save money when you buy clothing and jewelry, health and beauty products, electronics and much more all across the whole country
Find a customs office, refund office or mailbox at the departure point
Still have questions? Contact us in the manner most convenient to you.
VNUKOVO OUTLET VILLAGE
NOVAYA RIGA OUTLET VILLAGE
What are the conditions for receiving a refund under the Sber Tax Free system?
How is Tax Free returned?
How do I find out information about my Tax Free voucher?
How to issue a Tax Free voucher on your own?
What is the minimum purchase amount to qualify for a Tax Free refund?
In which stores can I use the Sber Tax Free service?
Where can I get a customs stamp on the Tax Free form?
Where can I get the Tax Free Form?
What goods are not subject to Tax Free?
How long does it take to return Tax Free?
When do I apply for a Tax Free refund?
Can I return Tax Free the next day after purchasing the goods?
How can I contact the Sber Tax Free operator?
In which regions can I issue a Tax Free voucher?
In what currency is the Tax Free refund made?
How many copies of the Tax Free Form do I need to get?
Where and how to send the Tax Free Form by mail?
What should I do if I have lost the Sber Tax Free envelope?
Can I use the goods before returning home?